Client
Personal project
Year
2022
Service
Product Design
Brief
For this personal project, I chose to explore the consumption experience of WhatsApp voice notes because based on my research, it's an unexplored area that deserves more attention. We're in a new age of technology where developments in voice-generating systems can unlock more utility and I believe voice notes need to evolve from its current primitive state to keep up.
According to Whatsapp in 2022, 7 billion voice notes are sent every day. However, almost as popular as voice messages themselves are articles about how awful they supposedly are.
Based on user research, these are the biggest issues with voice notes from the recipient’s POV.
I designed a voice-to-text experience on WhatsApp that helps to solve for the pain points.
Every iteration and exploration was tested on my phone to ensure that my design had the impact I wanted.
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