Personal Project

Personal Project

Personal Project

Personal Project

Building a better consumption experience for voice notes

Building a better consumption experience for voice notes

Building a better consumption experience for voice notes

Building a better consumption experience for voice notes

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Client

Personal project

Year

2022

Service

Product Design

Brief

For this personal project, I chose to explore the consumption experience of WhatsApp voice notes because based on my research, it's an unexplored area that deserves more attention. We're in a new age of technology where developments in voice-generating systems can unlock more utility and I believe voice notes need to evolve from its current primitive state to keep up.

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Popularity ≠ mass appeal
Popularity ≠ mass appeal
Popularity ≠ mass appeal

According to Whatsapp in 2022, 7 billion voice notes are sent every day. However, almost as popular as voice messages themselves are articles about how awful they supposedly are.

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The major pain points
The major pain points
The major pain points

Based on user research, these are the biggest issues with voice notes from the recipient’s POV.

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The final solution
The final solution
The final solution

I designed a voice-to-text experience on WhatsApp that helps to solve for the pain points.

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Designing with feel in mind
Designing with feel in mind
Designing with feel in mind

Every iteration and exploration was tested on my phone to ensure that my design had the impact I wanted.

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